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CUSTOMER CARE

RETURNS:

Customers have 14 days after delivery to return items (or contact us) for store credit only. All accessories, intimates, jewelry, and sale items are final sale. All original tags must be attached to clothing with no signs of wear.


After your return is confirmed via email, mail your product to: 

PRIM Boutique
ATTN: Returns Department
520 Main Street
Pleasanton, CA, USA, 94566

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

SHIPPING:
*FREE SHIPPING automatically applied at checkout through August 22, 2016. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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